Privacy Policy 7slot — Member Personal Data Protection

When you register or use the 7slot platform, we collect various types of personal information to enable us to provide a safe, fair, and high-quality service. This collection is necessary to meet operational requirements, legal compliance, and to improve your user experience.

The types of information we collect include:

We may also collect information you voluntarily provide when communicating with our customer support team, such as feedback, complaints, or enquiries submitted via live chat or email.

The personal data we collect is used exclusively for the purposes stated at the time of collection. 7slot will not use your data for any other purpose without first notifying you or obtaining your consent where required.

The primary purposes for which your personal data is used are as follows:

• Account management: To create, verify, and maintain your member account and process all related transactions.
• Service delivery: To give you uninterrupted access to all games, promotions, and features on the 7slot platform.
• Identity verification (KYC): To verify that you meet the age eligibility requirements and fulfil your anti-money laundering (AML) compliance obligations.
• Fraud prevention: To detect and investigate suspicious activity, fraud attempts, or platform abuse.
• Service communications: To send important information regarding your account, transactions, security updates, and policy changes.
• Marketing (with consent): To deliver promotional offers, bonuses, and updates on new games to members who have consented to receive such communications.
• Platform improvements: To analyse aggregated usage patterns and enhance the overall user experience and platform performance.
• Legal compliance: To fulfil reporting obligations to the relevant authorities when required by law.

7slot values your privacy and does not share your personal information with third parties except in the following defined and limited circumstances:

• Accountable service providers: We work with licensed payment gateway providers, gaming platforms, and technology service providers who require limited access to your data solely to deliver services on our behalf. All such providers are bound by strict confidentiality agreements.
• Legal requirements: When 7slot is required by law, court order, or directive from a lawful authority to disclose certain information, we will comply with that obligation.
• Fraud detection and security: In cases involving fraud, money laundering, or serious security threats, certain information may be shared with relevant authorities or integrated fraud detection agencies.
• Business transfers: In the event of a company merger, acquisition, or asset sale, user data may be transferred as part of those assets, subject to equivalent privacy protections.

In all of the above circumstances, 7slot ensures that data sharing is kept to a minimum — only information strictly necessary for the stated purpose is disclosed to the relevant party.

The 7slot platform uses cookies and similar tracking technologies to enhance user experience, secure login sessions, and understand how members interact with our platform.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: To collect information on how you use the platform — pages visited, time spent, and errors encountered — to help us improve performance.
• Functional Cookies: To save your preferences such as display settings, preferred language, and saved login details for a more convenient return experience.
• Analytics Cookies: To help us understand aggregated, anonymised usage trends for product improvement and platform strategy.

You can manage cookie settings through your web browser settings. However, disabling essential cookies may affect your ability to fully use certain features of the 7slot platform.

7slot continuously invests in the latest security infrastructure to protect members' personal data from unauthorised access, alteration, disclosure, or destruction. The security measures we implement include:

• 256-bit SSL/TLS Encryption: All communications between your browser and 7slot servers are secured with the highest industry-standard encryption protocols.
• Two-factor authentication (2FA): Members are encouraged to enable an extra layer of security through two-factor authentication to protect their accounts.
• 24/7 security monitoring: Our security team continuously monitors systems to detect any threats or unusual activity.
• Internal access controls: Access to members' personal data within the 7slot organisation is strictly limited on a need-to-know basis, with audit logs maintained for all access.
• Regular security testing: We conduct regular penetration testing and security audits through independent, accredited third parties.
• Secure data backup: Data is regularly backed up to a secure, separate location to ensure service continuity in emergency situations.

7slot retains your personal data only for as long as necessary to fulfil the original purpose of collection, or for as long as required by applicable laws and regulations. The following are our general data retention guidelines:

• Active account data: Retained for the duration that your account remains active on the 7slot platform.
• Data after account closure: Retained for a minimum of 5 years after account closure to meet AML compliance and applicable financial law requirements.
• Financial transaction data: Retained for 7 years in accordance with accounting and tax law requirements.
• Security and access logs: Retained for 12 months for fraud detection and security incident investigation purposes.
• Customer support communications: Retained for 3 years for reference and dispute resolution purposes.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity.

As a 7slot member, you have the following rights regarding your personal data. We fully respect and facilitate the exercise of these rights:

The 7slot platform is strictly for individuals aged 18 and above. We do not knowingly collect or process any personal data from minors. Should we discover that a minor's personal data has been collected unintentionally, we will take immediate steps to delete that data and close the account in question.

The 7slot platform may contain links or references to third-party websites or services that operate independently from us. This privacy policy applies solely to the 7slot platform and does not cover the privacy practices of those external websites or services.

7slot is not responsible for the content, privacy policies, or security practices of any third-party websites. We encourage you to read the privacy policy of each website you visit separately.

7slot reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service expansions. Any changes made will be published on this page along with the updated effective date.

For significant and material changes, we will notify members via their registered email or in-platform notification at least 14 days before the changes take effect. Continued use of the 7slot platform after the effective date constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist through the following channels:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the platform.
• FAQ Page: Visit our FAQ page for answers to common questions about privacy and account security.

We are committed to responding to all privacy-related enquiries within 3 business days. For requests involving data rights such as access, correction, or deletion, processing may take up to 14 business days depending on the complexity of the request.